Patients
Your Journey Starts
Here
Everything you need to know for your first visit — and beyond. We've made coming to PAAD as seamless as possible.
New Patients
Your First Visit,
Step by Step
We've streamlined your experience so you spend less time on paperwork and more time getting the care you deserve.
Complete Intake Forms
Fill out your new patient forms online (link sent after booking) — or arrive 15 minutes early. We'll review your health history and goals.
Digital Exam & X-Rays
A comprehensive exam including digital X-rays and, for implant or Invisalign consultations, an iTero 3D scan of your smile.
Treatment Plan Review
We present a clear, prioritized treatment plan — explaining every option, timeline, and cost. No pressure, no surprises.
Insurance & Financing
Our treatment coordinator walks through your insurance benefits and financing options so your care is financially comfortable.
What to Bring
- Valid government-issued photo ID
- Dental insurance card(s)
- List of current medications
- Recent dental X-rays (if available)
- Completed new patient forms (link sent by email)
- Parent/guardian if patient is under 18
- Referral letter (if applicable)
Insurance & Financing
We accept most major PPO dental plans and work hard to maximize your benefits. For uninsured or under-insured patients, flexible financing makes exceptional care accessible.
Accepted Plans
Financing Partners
Existing Patients
Patient Portal
Access your records, X-rays, treatment plans, billing statements, and upcoming appointments — securely, 24/7.
- View & download X-rays
- Review treatment plans
- Pay your balance online
- Request & confirm appointments
- Secure messaging with our team
- Update health history forms
Hours & Location
Visit Us
- Monday – Saturday9:00 am – 6:00 pmSundayClosed
FAQ
Common Questions
Please bring a valid photo ID, your insurance card(s), a list of any medications you're currently taking, and any recent dental X-rays if available. If you're a minor, a parent or legal guardian must accompany you.
We accept most major PPO dental insurance plans. Our team will verify your benefits before your appointment and provide a clear breakdown of your estimated costs. We are in-network with Delta Dental, Cigna, Aetna, MetLife, Guardian, and many others.
Yes. We partner with CareCredit and Sunbit to offer flexible 0%-interest and low-interest financing options. Our treatment coordinators can walk you through payment options at your consultation at no charge.
You will receive an email invitation to our secure patient portal (powered by Dentrix Ascend) after your first appointment. From the portal, you can view X-rays, treatment plans, billing statements, and upcoming appointments. Use the portal link in your email or the button on this page.
We ask for at least 48 hours notice for cancellations. Late cancellations or no-shows may incur a $50 fee. We appreciate your cooperation — this helps us offer your appointment slot to patients on our waiting list.
Yes, free parking is available in the lot directly behind our building at 4191 El Camino Real. Additional street parking is available on El Camino Real and Encinal Avenue.