In our Palo Alto dental office, we treat every single patient with personal attention, to get you the quality dental care you deserve. From simple educational presentations to instant, digital X-ray graphic presentations of your teeth and gums, we’ll be sure you understand each dental treatment and procedure.
We don’t want finances to stop you from obtaining a fabulous smile, so we work to maximize your insurance benefits. Our practice accepts most insurance and will file your claim for you in an attempt to maximize your benefits.
If you belong to an insurance plan we can assist you by filing your insurance claim
In an effort to provide high quality dental care and to clarify our position on filing for your insurance benefits, we would like to share some facts about dental insurance with you:
Your dental insurance is based on a contract between your employer and the insurance company. While we will attempt to estimate your dental benefits to the best of our ability, this is an estimate ONLY, and should not be depended on as the final decision.
You may receive notification from your insurance company stating dental fees are “higher than usual and customary”. An insurance company surveys a geographic area, calculates an average fee and then takes that fee and considers it customary. Included in this survey are discount clinics and managed care facilities, which bring down the average. Most doctors in private practice will have fees, which are defined as “above usual and customary”.
Many plans tell participants they will be covered “up to 80% or up to 100%” but do not clearly specify plan fee schedule allowances, annual maximums or limitations. Insurance companies do NOT cover all dental services.
Our computer system has over 1200 insurance plans on file and tracks the payment schedules for many of them. Our staff will estimate your insurance coverage at each visit and ask you to pay the difference each time unless prior arrangements have been made. Please note that this is an ESTIMATE only. If there is an additional balance due after the insurance claim is paid we will bill you or charge your credit card for you.
Co-pay or Deductible is Due at Time of Service
Please be prepared to pay your co-pay or deductible at the time of service unless prior arrangements have been made. Patients are responsible for any remaining balance on their accounts.
To make your life a little easier, we accept cash, check, MasterCard, and Visa. We have also partnered with CareCredit and Chase, trusted names in healthcare financing. These companies provide low-interest financing for qualified applicants.
Benefits of Dental Financing
Affordable Monthly Payments
No- and Low-Interest Plans Available
No Up-Front or Pre-Payment Penalties
Revolving Credit for Other Medical Procedures
Easy Online Application4 Process with Instant Approval